The Data Examiner 03/12/2023

The Data Examiner – (Notable) Remarks:

** Without Trump, January 6 would never have happened. It was his idea, and his alone. No one in his closest inner circle believed he had won the election on November 3. They all knew that the Trump presidency was “the rotten carcass of a boat, not rigg’d, / Nor tackle, sail, nor mast.” None of them would have attempted to keep it afloat. —- Andrew Sullivan

** Fatherlessness is the root issue beneath so many ills that plague society today. Statistically speaking, a child who grows up without a father in the home is more likely to experience homelessness, commit crime, serve time in prison, abuse drugs, drop out of school, be obese, suffer from poverty, and so much more. And the United States has the highest share of single parenting in the world. —- Amala Ekpunobi

** If the woke continue to gain ground, where will we skeptics go to educate our children, transact commerce, find fair adjudication of our custody disputes? Where will we publish when not only the New York Times has a “gender director” – when every publication does? —- Abigail Shrier, writer, author of IRREVERSIBLE DAMAGE: The Transgender Craze Seducing Our Daughters (2020)


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The Data Examiner – Bookkeeping:

** A 30-year-old Portuguese purebred livestock guardian has just unseated a 23-year-old chihuahua who was erroneously crowned as the world’s oldest dog just 2 weeks ago. READ

** A 2021 survey showed that police departments nationwide saw resignations jump by 18% – and retirements by 45% – over the previous year, with hiring decreasing by 5%. The Los Angeles Police Department has been losing 50 officers a month to retirement, more than the city can replace with recruits. Oakland lost about seven per month in 2021, with the number of officers sinking below the city’s legally mandated minimum. The list goes on: Chicago has lost more cops than it has in two decades. New Orleans is backfilling its shortfall of officers with civilians. New York is losing more police officers than it has since such figures began being recorded. Minneapolis and Baltimore have similar stories. St. Louis – one of the most dangerous cities in America – has lost so many cops that there’s a seven-foot-tall, 10-foot-wide pile of uniforms from outgoing officers at police headquarters called “Mount Exodus.” And in San Francisco, just across the bay from Richmond, the police department has seen 50 officers out of a force of fewer than 2,000 take off for smaller, suburban departments, according to Lieutenant Tracy McCray, the head of the city’s police union.

** NASA is sending a spacecraft to study Psyche, an asteroid roughly the size of Massachusetts that may contain $10 quintillion worth of iron.

** CVS and Walmart will cut pharmacy hours, citing a pharmacist shortage. Walmart will close most of its ~4.6K U.S. pharmacies at 7 p.m. as opposed to 9 p.m. READ


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The Data Examiner:

Americans Want Revenge On Companies For Bad Service:

Now is not the time to mess with the American consumer. Per The Wall Street Journal, the National Customer Rage Survey indicates more people than ever are pissed off at companies. New results show 74% of consumers had a problem with a company’s product or service in the past year – up from 66% in 2020, 56% in 2017, and 32% in 1976, the first time a similar survey was released.

People are angry because… of a decline in quality across the economy. Between 2018 and 2022, the American Customer Satisfaction Index fell from ~77 to 73 on a scale of 0-100, the lowest level since the early 2000s. Industries like fast food, gas stations, and hotels saw declines in satisfaction. A rising number of frustrated consumers are letting companies hear about it: 43% of Rage Survey respondents said they raised their voice when sharing their complaints with a company, up from 35% in 2017. They get even louder when they find out they’re talking to a robot. Rage Survey respondents described “being forced to listen to long messages” before speaking to a human as one of their biggest beefs.

Revenge levels are up, too. Per the Rage Survey, 9% of Americans, up from 3% in 2020, have sought revenge against a company by publicly complaining online or in person. That’s still down from a 17% average between 2003 and 2017. All that anger can be expensive. In 2020, researchers behind the National Consumer Rage Survey estimated that bad customer service could cost corporations $494B. “It is not that many companies have poor customer service, it’s that they have no customer service. Frankly, it’s a disgrace. The companies should be ashamed of themselves and certainly know better,” said Michael Levine, best-selling author of the classic business book “Broken Windows, Broken Business.”


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The Data Examiner – Worth A Look:

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3. Ugly Mug Marketing


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